TERMS AND CONDITIONS
Last updated: 22 October 2026

1. About Ottax Consulting

Welcome to Ottax Consulting Ltd.

Ottax Consulting Ltd is a UK-based accounting services business providing accounting, bookkeeping, taxation and related business support services to individuals, sole traders and limited companies.

Company name: Ottax Consulting Ltd
Company number: 16271996
Address: 124–128 City Road, London, EC1V 2NX, United Kingdom
Email: info@ottaxconsulting.co.uk
Website: www.ottaxconsulting.co.uk
Telephone / WhatsApp: 07393 086026

By accessing or using our website, you agree to these Terms and Conditions.

If you do not agree with these terms, please discontinue using our website.

2. Our Services

Ottax Consulting may provide the following services, subject to individual agreements:

• Bookkeeping and financial record management

• Annual accounts preparation

• Corporation Tax returns (CT600)

• Self Assessment tax returns

• VAT registration and returns

• Making Tax Digital (MTD) support

• Payroll and PAYE administration

• Construction Industry Scheme (CIS) services

• Management accounts and financial reporting

• Accounting software setup and support

• General accounting and tax compliance assistance

The availability and scope of services depend on individual client requirements and the terms of the agreed engagement.

We do not provide statutory audit services, regulated investment advice or other regulated services unless we are appropriately authorised to do so.

3. Website Information

The information published on our website is provided for general information purposes only.

Although we make reasonable efforts to keep information accurate and up to date, accounting and tax legislation may change.

Website content should not be treated as personalised accounting, tax, financial or legal advice.

You should obtain advice based on your individual circumstances before making financial or business decisions.

We do not guarantee that information on the website will always be complete, current or free from errors.

4. Enquiries and Consultations

You may contact Ottax Consulting through our website, email, telephone, WhatsApp or other available communication channels.

Submitting an enquiry does not automatically create a professional or contractual relationship with Ottax Consulting.

Where offered, an initial consultation may be provided free of charge.

A free consultation is intended to understand your requirements, explain our services and assess whether we can assist you.

Unless expressly agreed otherwise, a free consultation does not include detailed tax planning, preparation of accounting documents, submission of returns or a formal written professional opinion.

We reserve the right to decline an enquiry or proposed engagement where appropriate and lawful.

5. Client Engagement and Acceptance

A professional client relationship begins when the relevant engagement has been agreed and accepted.

Before commencing paid services, we may issue an engagement letter, quotation, service agreement or other written confirmation setting out:

• Services to be provided

• Responsibilities of both parties

• Applicable fees and payment terms

• Relevant deadlines

• Duration of the engagement

• Termination arrangements

• Any additional conditions

We may also need to complete identification, anti-money laundering and other legally required checks before accepting an engagement.

These website Terms and Conditions do not replace a separately agreed engagement letter or service agreement.

Where there is a conflict, the specific written engagement terms will take precedence to the extent legally permitted.

6. Client Responsibilities

Clients are responsible for providing accurate, complete and timely information necessary for the services requested.

This may include:

• Accounting records and bookkeeping information

• Bank statements and transaction details

• Sales invoices and expense receipts

• Payroll and employee information

• VAT and CIS records

• Tax documents and relevant correspondence

• Other information reasonably requested

Clients remain responsible for reviewing information and approving returns, accounts or submissions where required.

Unless otherwise agreed in writing, clients are responsible for ensuring that information is provided sufficiently in advance of applicable deadlines.

Ottax Consulting cannot guarantee timely completion where essential information is missing, inaccurate or provided late.

Clients must inform us promptly of significant changes to their financial, business or tax circumstances that may affect our work.

7. Fees and Quotations

Fees for accounting and tax services depend on the nature, complexity and scope of the work.

We may offer:

• Fixed-fee services

• Monthly accounting packages

• Annual accounting packages

• One-off services

• Individually agreed quotations

Any quotation will specify the services included and relevant payment terms.

Additional work outside the agreed scope may incur additional charges, which will be communicated and agreed before the additional work is undertaken.

Fees will be stated inclusive or exclusive of VAT as applicable, and any VAT legally chargeable will be identified.

Website prices, where displayed, are indicative unless expressly confirmed as a binding quotation.

8. Payment Terms

Payment terms will be specified in the relevant invoice, quotation or engagement agreement.

Clients must pay invoices by the agreed due date.

If payment becomes overdue, we may issue reminders and, where lawful and consistent with the engagement agreement, suspend further work after providing appropriate notice.

We will take reasonable steps to avoid unnecessary disruption and will inform clients of relevant filing or compliance deadlines affected by any suspension.

Any interest or recovery charges will be applied only where legally permitted and properly agreed or otherwise applicable.

9. Accounting and Tax Deadlines

Ottax Consulting will use reasonable care and skill when carrying out agreed accounting and tax services.

However, timely completion depends on receiving accurate information, appropriate authorisations and any required payments from clients.

Clients remain legally responsible for their own tax affairs and statutory obligations, except to the extent that specific responsibilities are assumed by us under an applicable agreement or law.

We are not responsible for penalties or delays caused by inaccurate information, withheld documents, late instructions or other circumstances outside our reasonable control, except where the law provides otherwise or the loss results from our own failure to exercise reasonable care and skill.

10. HMRC and Companies House Submissions

Where agreed, Ottax Consulting may assist with preparing and submitting documents to HMRC or Companies House.

We may require appropriate authorisation before acting on a client's behalf.

Clients are responsible for reviewing and approving submissions where required and providing accurate supporting information.

Unless expressly included in the agreed service, government filing fees, taxes, penalties and other statutory payments remain the client's responsibility.

We cannot guarantee that HMRC, Companies House or another authority will accept a filing, grant an application or reach a particular decision.

11. Confidentiality

We respect the confidentiality of information provided by clients.

We will not disclose confidential client information except:

• Where authorised by the client

• Where necessary to deliver agreed services

• Where required by law or regulation

• Where necessary for legitimate professional or legal purposes

• Where disclosure is otherwise legally permitted

We may use appropriately selected software providers and other service providers to deliver our services, subject to applicable confidentiality and data protection safeguards.

12. Data Protection and Privacy

We process personal information in accordance with applicable UK data protection legislation.

Information about how we collect, use, retain and protect personal data is provided in our Privacy Policy.

Please refer to the Privacy Policy available on our website:

www.ottaxconsulting.co.uk

13. Communication

We may communicate with clients and prospective clients through email, telephone, WhatsApp, online accounting platforms or other agreed methods.

Clients should ensure their contact details remain accurate.

Although reasonable security precautions are taken, electronic communications may carry security and confidentiality risks.

Clients should avoid sharing passwords or highly sensitive information through unsecured channels.

Where appropriate, we may request that confidential documents be supplied through a secure method.

14. Professional Standards and Limitations

Ottax Consulting aims to provide services with reasonable care, skill and diligence.

Accounting and tax advice is based on the information supplied, applicable legislation and the circumstances known at the time.

We do not guarantee specific tax savings, financial outcomes, HMRC decisions or business results.

Advice provided for one client or set of circumstances should not automatically be relied upon by another person.

Unless otherwise expressly agreed in writing, our work is prepared for the intended client and purpose.

15. Limitation of Liability

Nothing in these Terms and Conditions excludes or restricts liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or restricted.

Subject to applicable law, Ottax Consulting is not responsible for losses arising solely from inaccurate or incomplete information supplied by a client, unauthorised alterations to our work, or use of our work for purposes outside the agreed engagement.

Any specific financial limitation of liability for professional services must be set out in an applicable written engagement agreement and must be reasonable and legally enforceable.

These terms do not exclude or restrict any rights or remedies that cannot lawfully be excluded.

16. Cancellation and Termination

Clients may request termination of services in accordance with the applicable engagement agreement.

The agreement will explain any notice periods, outstanding fees and arrangements for work in progress.

Fees may remain payable for services already performed or properly incurred costs, subject to the agreement and applicable law.

Ottax Consulting may terminate an engagement where there are lawful and reasonable grounds, including serious breaches of agreed terms, non-payment, failure to provide essential information or legal and regulatory concerns.

Where appropriate, we will provide reasonable notice and explain any relevant consequences for outstanding work or filing deadlines.

Consumer cancellation rights

Where a client enters into a contract as a consumer, statutory cancellation rights may apply, including a 14-day cancellation period for certain distance or off-premises service contracts.

Where a consumer requests that services begin during the cancellation period, the applicable legal requirements concerning express requests, payment for services performed and loss of cancellation rights upon full performance will be observed.

Nothing in these terms affects statutory consumer rights.

17. Intellectual Property

Unless otherwise stated, the content of the Ottax Consulting website, including text, graphics, branding and other original materials, belongs to Ottax Consulting or its relevant licensors.

You may view and use website information for personal or legitimate business reference.

You must not reproduce, distribute, modify or commercially exploit our website content without appropriate permission, except where permitted by law.

18. Third-Party Websites and Services

Our website may contain links to third-party websites, accounting platforms, government services or other external resources.

These links are provided for information or convenience.

Ottax Consulting does not control third-party websites and is not responsible for their content, availability, privacy practices or terms of use.

You should review the relevant policies and terms before using external services.

19. Website Availability and Acceptable Use

We aim to keep our website accessible and functioning correctly.

However, we do not guarantee uninterrupted or error-free access.

You must not:

• Use the website for unlawful or fraudulent purposes.

• Attempt unauthorised access to our systems.

• Introduce malicious software or harmful code.

• Interfere with the security or operation of the website.

• Misuse our contact forms or communication facilities.

We may take reasonable steps to restrict access where necessary to protect the website or other users.

20. Complaints

We aim to handle enquiries and complaints fairly and professionally.

If you are dissatisfied with our services, please contact us and explain the issue.

Email: info@ottaxconsulting.co.uk

We will review the complaint and respond within a reasonable period.

Where a relevant professional or regulatory complaints procedure applies, we will provide appropriate information about that procedure.

21. Changes to These Terms

We may update these Terms and Conditions to reflect changes in our website, services, business operations or applicable legal requirements.

The latest version will be published on our website with an updated revision date.

Changes to these website terms will not automatically amend an existing client engagement agreement unless permitted by that agreement and applicable law.

22. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Subject to applicable mandatory legal rights, disputes relating to the website or these terms will be subject to the jurisdiction of the courts of England and Wales.

Nothing in this section limits any mandatory rights or jurisdictional protections available to consumers under applicable law.

23. Contact Information

If you have questions about these Terms and Conditions or our services, please contact:

Ottax Consulting Ltd
124–128 City Road
London
EC1V 2NX
United Kingdom

Company number: 16271996
Email: info@ottaxconsulting.co.uk
Telephone / WhatsApp: 07393 086026
Website: www.ottaxconsulting.co.uk